/// DELETE ACCOUNT
Delete your Sportera account
Two ways to do it: in the app, or by email if you can't open the app.
01
In the app
You can delete your account right in the app:
- Your avatarat the top of the screen
- Settings
- Delete Account
Your account is deactivated at once and permanently deleted after 14 days. Sign in during these 14 days to restore it.
- TodayAccount deactivated
- Up to day 14Sign in again to restore it
- Day 14Deleted permanently
02
Without the app
Can't open the app? Email team@sportera.app from the address linked to your account with the subject “Delete my account”. We delete it within 14 days and confirm by email.
- To
- team@sportera.app
- Subject
- Delete my account
- From
- The email linked to your account
Email us
Opens your email app with the subject filled in
03
Your data
What gets deleted
- Profile
- Nickname and avatar
- Activity history
- Crystals and rubies
- Friends
- Challenges
- Offer purchases
What we keep longer
- Records we must keep by law, for example partner payment invoices
Only as long as the law requires
Learn more in our Privacy Policy